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Which Functions to Outsource Offshore?

There are many functions/processes that companies can outsource to off-shore destinations. Services to outsource can be divided into technology services outsourcing and business process outsourcing. Some of the most important functions to outsource are as follows;

Technology Services outsourcing:

  • Web hosting
  • e-commerce: B2B, B2C and C2B Infrastructure
  • web security and solutions
  • Telecommunications
  • Website designing/development/maintenance

    • Business Process Outsourcing

  • Back office operations
  • Call Centers and telemarketing
  • Teleservicing and product support
  • Payroll maintenance
  • Finance / Accounting/billing
  • Human Resources
  • Medical transcription
  • Supply Chain Management
  • Customer Relationship Management
  • Logistics Management

    • Apart from this above mentioned function to outsource there are other high end processes like knowledge services that are being outsourced by many companies.

    India is currently enjoying the primary position as an outsourcing destination with erp India outsourcing and call center outsourcing India on the rise. India also is the leader in the global call center outsourcing market giving rise to India outsourcing jobs in technical and non-technical fields. Also the current it outsourcing trends show a positive future for India as compared to any other business process outsourcing destination.

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